Bloomingdale-Riverview Patch catches up with the semifinalists in our Best Customer Service contest for local businesses.
By Jason Bartonlone, Bloomingdale Patch
As Bloomingdale-Riverview Patch readers voted on their favorite businesses in our Best Customer Service contest, a few quickly rose to the top. One of those that has really shined is Robeks Fruit Smoothies & Healthy Eats.
Patch caught up with the co-owner of Robeks ahead of the semifinals in our customer service contest, which will resume at 6 p.m. Wednesday, March 28.
Name of business: Robeks Fruit Smoothies & Healthy Eats
Name of owners: Mike & Doreen Freid.
In business since: 2004.
How long have you lived in the area? 12 years
What do you love about living and working in our town? Great “neighborhood” feel with friendly caring people.
What do you wish everyone who came into your shop knew about you? That we truly care about every customer that walks through our door and want them to have a great experience each and every time.
Tell us a quick story about a time you provided awesome customer service: We display student artwork in the store from the Art Class at Burns Middle School. One customer was so impressed with a particular piece that he asked if he could buy it. We passed the information on to the art teacher. She approached the student who said he didn’t want any money for it, but that he would be willing to give it away. Our customer gladly accepted the piece, and made a $50 donation to the Burns Middle School Art Department! We made a lot of people very happy that day!